Help center
Frequently asked
What is STARFILL?
STARFILL lets you buy gift cards, top up prepaid phones, and get eSIMs. Products are usually delivered instantly to your email and are visible in your account.
How do I pay?
Add items to your cart, confirm the order at checkout, then follow the payment instructions shown for your selected method.
How fast is delivery?
Gift cards and phone top-ups are typically delivered within 1–2 minutes after payment confirmation. eSIMs are usually issued immediately. Check status anytime on your orders page.
Where are my card codes?
After fulfillment, codes appear on the order detail page and are emailed to you. Visit your orders for every past purchase.
What if something goes wrong?
Open the order timeline first. If a code does not work or an order is stuck, email support@starfill.shop with your order number.
Can I get a refund?
See our Refund & Return Policy. Delivered redeemable digital products are generally non-refundable. Failed or undelivered orders may qualify for a refund.
Also see: Terms · Privacy Policy · Cookie Policy · Data Deletion